Update - We have recovered part of the traffic to our Amsterdam PoP. Some customers may still see slightly higher than normal latency. Thank you for your patience. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 3, 13:25 PDT
Update - We have identified the issue and are working diligently with our upstream provider to mitigate it. Thank you for your patience.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 3, 11:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 3, 07:25 PDT
Investigating - We are currently experiencing issues with Amsterdam PoP. Some traffic will be re-routed to nearby locations. Customers may experience slight delay in that area. We are working diligently to mitigate the issue. Please standby for further updates. For further information please write to support@maxcdn.com
Jul 3, 04:47 PDT

About This Site

MaxCDN provides transparent updates about our service status. If you are experiencing problems and do not see a notice posted, please contact us.

Email support@maxcdn.com or call +1 (877) 629-2361

North America Operational
Los Angeles Operational
Atlanta Operational
Dallas Operational
New York Operational
Seattle Operational
Virginia Operational
Chicago Operational
San Francisco Operational
South America Operational
São Paulo Operational
Europe Operational
Amsterdam Degraded Performance
Frankfurt Operational
Paris Operational
London 1 Operational
London 2 Operational
Middle East Operational
Tel Aviv Operational
Asia Pacific Operational
Hong Kong Operational
Tokyo Operational
Singapore Operational
Sydney Operational
Systems Operational
Control Panel Operational
Video On Demand Operational
API Operational
Analytics Cluster Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jul 4, 2015
Completed - The scheduled maintenance has been completed.
Jul 4, 20:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 12:15 PDT
Scheduled - We are performing brief maintenance on our Edge22 Atlanta. Traffic going to this server will be rerouted to nearby PoPs. Some customers may experience slightly higher than normal latency.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 4, 12:03 PDT
Jul 3, 2015
Completed - The scheduled maintenance has been completed.
Jul 3, 12:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:30 PDT
Scheduled - We are performing work on our Atlanta PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 2, 08:03 PDT
Jul 2, 2015
Resolved - This incident has been resolved.
Jul 2, 13:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 12:42 PDT
Investigating - We are seeing slow speeds in Europe on our Edge17 cluster. We are investigating this issue.
Jul 2, 11:30 PDT
Completed - The scheduled maintenance has been completed.
Jul 2, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 04:45 PDT
Scheduled - We are performing work on our Atlanta PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jun 29, 04:26 PDT
Jul 1, 2015
Resolved - This incident has been resolved.
Jul 1, 12:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 12:03 PDT
Investigating - We are currently experiencing issues with New York POP. All of the traffic is being rerouted to the nearest POPs. Customers may experience slight delay in that area. We are working diligently with our upstream provider to mitigate the issue. Please standby for further updates. For further information please write to support@maxcdn.com.
Jun 30, 22:34 PDT
Resolved - This incident has been resolved.
Jul 1, 10:46 PDT
Identified - In parts of Asia we are seeing some routes from Pacnet handing off to Talia take higher than expected latency. We've reached out to Pacnet to ensure that they keep traffic in region and will post when this is resolved. This should not affect operations but might be noticed when debugging. Please reach out to our support team at support@maxcdn.com if you are noticing this hand off issue.
Jul 1, 00:49 PDT
Investigating - We are experiencing network performance degradation in Hong Kong. Some customers may experience higher than normal latency. We are working diligently with our upstream provider to mitigate the issue. Please standby for further updates.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 30, 21:11 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 05:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 PDT
Scheduled - We are performing work on our Tokyo PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 1, 04:51 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 03:45 PDT
Scheduled - We are performing work on our Brazil PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 1, 03:40 PDT
Jun 30, 2015
Completed - The scheduled maintenance has been completed.
Jun 30, 12:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 10:15 PDT
Scheduled - We are performing work on our Tel Aviv PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jun 30, 10:14 PDT
Resolved - This issue has been resolved.
Jun 30, 03:06 PDT
Investigating - We are experiencing performance degradation in Australia. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 30, 00:37 PDT
Completed - The scheduled maintenance has been completed.
Jun 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 21:30 PDT
Scheduled - Our upstream provider will perform scheduled maintenance in order to increase network capacity of our servers. Customers may experience slightly higher than normal latency. We will update our status page as soon as the maintenance is complete.
There should be no interruption in traffic as it will be automatically re-routed to nearby locations in Asia-Pacific. If you have any further questions please write us at support@maxcdn.com
Jun 29, 18:46 PDT
Jun 29, 2015
Resolved - This incident has been resolved.
Jun 29, 08:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 07:44 PDT
Investigating - We are experiencing performance degradation in our Sao Paulo PoP. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information become available.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 29, 07:14 PDT
Resolved - This issue has been resolved.
Jun 29, 00:12 PDT
Investigating - We are experiencing performance degradation in our Hong Kong. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 28, 23:29 PDT
Jun 28, 2015
Completed - The scheduled maintenance has been completed.
Jun 28, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 17:00 PDT
Scheduled - One of our upstream providers will perform scheduled maintenance on their equipment. Customers may experience a slight delay.
There should be no interruption in traffic as it will be automatically re-routed to nearby locations. If you have any further questions please write us at support@maxcdn.com
Jun 28, 16:07 PDT
Jun 27, 2015
Resolved - This incident has been resolved.
Jun 27, 21:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 21:12 PDT
Investigating - We are experiencing performance degradation in our Sao Paulo PoP. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information become available.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 27, 20:44 PDT
Jun 26, 2015
Completed - The scheduled maintenance has been completed.
Jun 26, 21:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:43 PDT
Scheduled - One of our upstream providers will perform scheduled maintenance on their equipment. Customers may experience a slight delay.
There should be no interruption in traffic as it will be automatically re-routed to nearby locations. If you have any further questions please write us at support@maxcdn.com
Jun 26, 08:19 PDT
Completed - The scheduled maintenance has been completed.
Jun 26, 01:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 13:58 PDT
Scheduled - We are performing work on our Chicago PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jun 22, 13:56 PDT
Jun 25, 2015
Resolved - This incident has been resolved.
Jun 25, 15:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 15:42 PDT
Investigating - We are currently experiencing network performance degradation in Los Angeles. All traffic will be re-routed to nearby locations. We will update our status page as soon as the maintenance is complete.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact
Jun 25, 15:23 PDT
Completed - The maintenance has been completed.
Jun 25, 12:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:01 PDT
Scheduled - Our upstream providers will perform scheduled maintenance on their equipment in order to increase network capacity. Customers may experience slightly higher than normal latency. We will update our status page as soon as the maintenance is complete.
There should be no interruption in traffic as it will be automatically re-routed to nearby locations. If you have any further questions please write us at support@maxcdn.com
Jun 25, 04:08 PDT
Resolved - This incident has been resolved.
Jun 25, 03:39 PDT
Investigating - We are experiencing network performance degradation on one of our Sydney servers. Some customers may experience slightly higher than normal latency. We are working diligently with our upstream provider to mitigate the issue. Please standby for further updates.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 25, 03:24 PDT
Jun 24, 2015
Resolved - This issue has been resolved.
Jun 24, 12:34 PDT
Investigating - We are currently experiencing performance degradation on our Edge 18 in New York.Some customers may be seeing a slight increase in latency due to traffic being routed to nearby PoPs. We will update our status page as soon as more information becomes available.
You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 24, 12:21 PDT
Resolved - This incident has been resolved.
Jun 24, 00:13 PDT
Identified - We have identified the cause and are currently working to mitigate the issue. Thank you for your patience. We'll provide more information as it becomes available.
You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 23, 20:17 PDT
Investigating - We are currently experiencing performance degradation on our Edge20 in Virginia.Some customers may be seeing a slight increase in latency due to traffic being routed to nearby PoPs. We will update our status page as soon as more information becomes available.
You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 23, 20:04 PDT
Jun 22, 2015
Resolved - This incident has been resolved.
Jun 22, 22:33 PDT
Investigating - We are currently experiencing a performance degradation that affects our Control Panel. Our engineers are investigating the issue right now.
We will update our status page as soon as more information become available.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 22, 22:12 PDT
Jun 21, 2015
Resolved - This incident has been resolved.
Jun 21, 19:08 PDT
Investigating - We are experiencing performance degradation in our Sao Paulo PoP. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information become available.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jun 21, 18:57 PDT
Jun 20, 2015

No incidents reported.