About This Site

MaxCDN provides transparent updates about our service status. If you are experiencing problems and do not see a notice posted, please contact us.

Email support@maxcdn.com or call +1(877) 629-2361

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:15 PDT
Scheduled - We are performing work on our London 1 PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
North America Operational
Los Angeles Operational
Atlanta Operational
Dallas Operational
New York Operational
Seattle Operational
Virginia Operational
Chicago Operational
San Francisco Operational
South America Operational
São Paulo Operational
Europe Operational
Amsterdam Operational
Frankfurt Operational
Paris Operational
London 1 Operational
London 2 Operational
Middle East Operational
Tel Aviv Operational
Asia Pacific Operational
Hong Kong Operational
Tokyo Operational
Singapore Operational
Sydney Operational
Systems Operational
Control Panel Operational
Video On Demand Operational
API Operational
Analytics Cluster Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jul 30, 2015

No incidents reported today.

Jul 29, 2015
Completed - The scheduled maintenance has been completed.
Jul 29, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 PDT
Scheduled - One of our upstream providers will perform scheduled maintenance on their equipment. Customers may experience a slight delay.
There should be no interruption in traffic as it will be automatically re-routed to nearby locations. If you have any further questions please write to us at support@maxcdn.com
Jul 28, 22:57 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 00:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:30 PDT
Scheduled - We are performing maintenance on our Edge15 and Edge16 Chicago servers in order to increase server performance. Traffic going to this server will be rerouted to nearby PoPs. Some customers may experience slightly higher than normal latency.
You can find your zone's Cluster ID in your control panel (zone Summary page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 27, 22:20 PDT
Jul 28, 2015
Completed - The scheduled maintenance has been completed.
Jul 28, 17:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 17:00 PDT
Scheduled - We will be performing maintenance on our systems which host the Control Panel and API endpoints. This maintenance will have no impact on delivery of content, but will prevent updating or creating of new zones. Reports will also be down during this time. Expected downtime is less than 1 hour.
Jul 24, 13:14 PDT
Jul 27, 2015
Completed - The scheduled maintenance has been completed.
Jul 27, 23:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 15:46 PDT
Scheduled - We are performing work on our Paris PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 22, 15:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 27, 10:28 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 27, 10:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 18:45 PDT
Scheduled - We are performing work on our Amsterdam PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 25, 18:44 PDT
Jul 26, 2015
Resolved - This incident has been resolved.
Jul 26, 09:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 08:59 PDT
Investigating - We are experiencing performance degradation in our Sao Paulo PoP. All traffic will be automatically re-routed to nearby locations. We will update our status page as soon as more information become available.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 26, 07:24 PDT
Jul 25, 2015
Completed - The scheduled maintenance has been completed.
Jul 25, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 PDT
Scheduled - We are performing work on our Amsterdam PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 22, 06:52 PDT
Resolved - This incident has been resolved.
Jul 25, 01:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 01:37 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 25, 01:19 PDT
Investigating - We are currently experiencing performance degradation on our Edge13 in Frankfurt. All traffic will be re-routed to nearby locations. We will update our status page as soon as more information becomes available.
You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 25, 01:04 PDT
Jul 24, 2015
Completed - The scheduled maintenance has been completed.
Jul 24, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 14:00 PDT
Scheduled - We are performing maintenance on our Edge15 and Edge16 New York in order to increase server performances. Traffic going to this server will be rerouted to nearby PoPs. Some customers may experience slightly higher than normal latency.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 23, 13:54 PDT
Resolved - This incident has been resolved.
Jul 24, 13:38 PDT
Monitoring - Our upstream provider reported that they have resolved the network issues. We are currently monitoring our Hong Kong location to ensure that the issue is fully resolved.
Jul 24, 08:32 PDT
Identified - We have identified a network issue with our upstream provider in Hong Kong, and as a result have re-routed traffic to nearby locations. End users might experience higher than normal latencies while our upstream provider continues to work on a resolution.
Jul 24, 07:55 PDT
Resolved - This incident has been resolved.
Jul 24, 02:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 02:29 PDT
Investigating - We are experiencing performance degradation in our Hong Kong PoP .All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 24, 02:23 PDT
Completed - The scheduled maintenance has been completed.
Jul 24, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 PDT
Scheduled - One of our upstream providers will perform scheduled maintenance on their equipment. Some customers on this location may experience a slight delay. There should be no interruption in traffic as it will be automatically re-routed to nearby locations. If you have any further questions please write us at support@maxcdn.com
Jul 23, 20:06 PDT
Jul 23, 2015
Resolved - This incident has been resolved.
Jul 23, 17:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 17:38 PDT
Investigating - We are experiencing performance degradation in our Hong Kong PoP .All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 23, 17:00 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 PDT
Scheduled - We are performing maintenance on our Edge15 and Edge16 New York in order to increase server performances. Traffic going to this server will be rerouted to nearby PoPs. Some customers may experience slightly higher than normal latency.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 22, 16:08 PDT
Jul 22, 2015
Resolved - This incident has been resolved.
Jul 22, 13:03 PDT
Monitoring - We have mitigated this issue and are moving traffic back to this location. We will continue to monitor this PoP closely.
Jul 22, 12:35 PDT
Investigating - We are currently conducting maintenance work on our Dallas POP to improve general stability. During this time, all traffic will be re-routed to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 22, 10:15 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 07:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 18:48 PDT
Scheduled - We are performing work on our Paris PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 21, 18:48 PDT
Jul 21, 2015
Completed - The scheduled maintenance has been completed.
Jul 21, 18:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 14:45 PDT
Scheduled - We are performing work on our Paris PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 21, 14:32 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 04:12 PDT
Scheduled - We are performing work on our Frankfurt PoP in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 21, 04:03 PDT
Jul 20, 2015
Completed - The scheduled maintenance has been completed.
Jul 20, 07:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:01 PDT
Scheduled - We are performing work on our Amsterdam in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 20, 00:49 PDT
Resolved - This incident has been resolved.
Jul 20, 06:16 PDT
Update - We have identified the cause to be a power outage on some core services and are working with our datacenter to restore service.
Jul 20, 05:12 PDT
Identified - We have identified the cause and are working diligently on mitigation. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 20, 04:36 PDT
Investigating - We are currently experiencing intermittent issues with our API and Control Panel. Our team is working on resolving the issue. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 20, 04:18 PDT
Resolved - This incident has been resolved.
Jul 20, 00:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 00:09 PDT
Investigating - We are experiencing performance degradation in our Sao Paulo PoP. All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 19, 23:13 PDT
Jul 18, 2015

No incidents reported.

Jul 17, 2015
Resolved - This incident has been resolved.
Jul 17, 23:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 23:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 23:34 PDT
Investigating - We are experiencing performance degradation in our Hong Kong.All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Jul 17, 23:10 PDT
Completed - The scheduled maintenance has been completed.
Jul 17, 20:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:45 PDT
Scheduled - We are conducting a power systems upgrade at the Frankfurt PoP and will be shutting down Edges 19-24. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 17, 15:16 PDT
Jul 16, 2015
Completed - The scheduled maintenance has been completed.
Jul 16, 19:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 12:30 PDT
Scheduled - We are performing work on our San Francisco in order to increase network capacity. During this time, some traffic will be re-routed to nearby locations. End users might experience slightly higher than normal latency for the duration of this maintenance window.
Jul 13, 12:16 PDT