MaxCDN
Partially Degraded Service
Control Panel Operational
Amsterdam (EU) Operational
Frankfurt (EU) Operational
London (EU) Operational
Atlanta (US) Operational
Chicago (US) Operational
Dallas (US) Operational
Los Angeles (US) Degraded Performance
New York (US) Operational
API Operational
Seattle (US) Operational
San Francisco (US) Operational
Virginia (US) Operational
Sydney (APAC) Operational
Hong Kong (APAC) Operational
Tokyo (APAC) Operational
Singapore (APAC) Operational
Video On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Nov 1, 2014

No incidents reported today.

Oct 31, 2014

No incidents reported.

Oct 30, 2014
Completed - The scheduled maintenance has been completed.
Oct 30, 13:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 12:00 PDT
Scheduled - We will be migrating to a new LAG in AMS and FRA to increase capacity with one of our providers. Traffic will be rerouted to nearby locations for the duration of the maintenance.
Oct 30, 11:54 PDT
Completed - This maintenance has been completed.
Oct 30, 13:09 PDT
In progress - The scheduled maintenance is now in progress. Meanwhile, all LAX Traffic is being automatically rerouted to the nearest location.
Oct 22, 19:01 PDT
Scheduled - Description: We will be moving to a new datacenter in Los Angeles to increase network capacity.

Services with Planned Impact: None. Traffic will be re-routed to nearby locations for the duration of the move.
Oct 21, 23:24 PDT
Oct 29, 2014
Resolved - This issue has been resoled. If you need any further information about this issue please contact our support team at support@maxcdn.com. We appreciate your patience regarding this matter.
Oct 29, 11:49 PDT
Investigating - We are current observing service impaction on our VOD service for some customers. The team is currently investigating a cause and we will update this page as soon as possible.
Oct 29, 09:56 PDT
Completed - This maintenance has been completed
Oct 29, 01:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:45 PDT
Scheduled - Our upstream provider is moving our uplink to a new core router. Traffic will be redirected for the duration of the maintenance.
Oct 28, 23:41 PDT
Oct 27, 2014
Resolved - We have resolved the DNS issue for newly updated or created zones. If you need further information about this issue please contact our support team at support@maxcdn.com. We appreciate your patience regarding this matter.
Oct 27, 19:44 PDT
Identified - We have identified an issue with DNS only affecting newly updated or created zones. This issue has no affect on current DNS records for customer zones. We are applying fixes and expect this issue to be resolved momentarily. We appreciate your patience regarding this matter.
Oct 27, 19:31 PDT
Investigating - We are seeing issues with propogating DNS records. We are working diligently to fix the issue.
Oct 27, 16:11 PDT
Oct 26, 2014
Completed - The scheduled maintenance has been completed.
Oct 26, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 18:00 PDT
Scheduled - Our upstream provider, GT-T, will be performing maintenance in Amsterdam tonight at 6:00pm PST. While the expected impact is minimal, we have temporarily rerouted all our Amsterdam Traffic to the near by locations in Europe; thus, customers will not be affected.
Oct 26, 17:49 PDT
Oct 25, 2014

No incidents reported.

Oct 24, 2014
This evening we experienced issues on our Analytics cluster that resulted in a loss of data used by the Raw Log Viewer and API. Due to this loss, clients will only be able to view complete log data from Oct 24th, 12:00AM PST and onward. The systems responsible for billing and all other reporting were completely unaffected.

We apologize for the inconvenience.
Oct 24, 03:01 PDT
Oct 23, 2014

No incidents reported.

Oct 21, 2014

No incidents reported.

Oct 20, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.