About This Site

MaxCDN provides transparent updates about our service status. If you are experiencing problems and do not see a notice posted, please contact us.

Email support@maxcdn.com or call +1(877) 629-2361

All Systems Operational
North America Operational
Los Angeles Operational
Atlanta Operational
Dallas Operational
New York Operational
Seattle Operational
Virginia Operational
Chicago Operational
San Francisco Operational
South America Operational
São Paulo Operational
Europe Operational
Amsterdam Operational
Frankfurt Operational
Paris Operational
London 1 Operational
London 2 Operational
Middle East Operational
Tel Aviv Operational
Asia Pacific Operational
Hong Kong Operational
Tokyo Operational
Singapore Operational
Sydney Operational
Systems Operational
Control Panel Operational
Video On Demand Operational
API Operational
Analytics Cluster Operational
FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
We will be performing software upgrades to clusters 24 and 25 in our San Francisco PoP. During this maintenance, traffic from this clusters will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Posted on Feb 13, 21:50 PST
Past Incidents
Feb 14, 2016

No incidents reported today.

Feb 13, 2016

No incidents reported.

Feb 12, 2016
Completed - The scheduled maintenance has been completed.
Feb 12, 21:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:01 PST
Scheduled - We will be performing software upgrades to our servers in our Amsterdam PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 12, 07:42 PST
Resolved - This incident has been resolved.
Feb 12, 10:52 PST
Monitoring - We have mitigated the issue and put server back in production. We are closely monitoring in case any further outages occur. We are sorry for any inconvenience this might have caused.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 12, 10:01 PST
Investigating - We are experiencing performance degradation in our Hong Kong Flex01 PoP. All traffic has automatically been re-routed to nearby locations. We will update our status page as soon as more information become available.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 12, 08:45 PST
Feb 11, 2016
Completed - The scheduled maintenance has been completed.
Feb 11, 20:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:00 PST
Scheduled - We will be performing software upgrades to our servers in our Frankfurt PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 11, 10:51 PST
Resolved - This incident has been resolved.
Feb 11, 13:36 PST
Monitoring - We have identified the issue to be with our upstream provider and it has been mitigated since. We have put the server back in production and it is serving healthy traffic. We are sorry for any inconvenience this may have caused.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 11, 13:14 PST
Investigating - We are experiencing network performance degradation in our São Paulo PoP - All traffic has automatically been re-routed to nearby locations. We will update our status page as soon as more information become available.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 11, 11:22 PST
Resolved - This incident has been resolved.
Feb 11, 10:40 PST
Monitoring - The issue has been mitigated. We are currently closely monitoring the real time reporting and the control panel. If you are having any further issues please contact our Speed Team https://www.maxcdn.com/contact/
Feb 11, 10:03 PST
Identified - We have identified the issue to be a networking issue with our hosting provider. They have been contacted and are diligently working on resolving the issue.
Feb 11, 09:45 PST
Investigating - We are currently experiencing issues with our Control Panel and Real Time Data Systems. Our team is working on resolving the issue.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 11, 09:42 PST
Feb 10, 2016
Completed - The scheduled maintenance has been completed.
Feb 10, 20:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:15 PST
Scheduled - We will be performing software upgrades to our servers in our San Francisco PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 10, 19:02 PST
Resolved - This incident has been resolved.
Feb 10, 07:54 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 05:15 PST
Investigating - We are currently experiencing issues with our Control Panel and Real Time Data Systems. Our team is working on resolving the issue.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 10, 05:13 PST
Resolved - This incident has been resolved.
Feb 10, 02:44 PST
Monitoring - We are currently closely monitoring the real time reporting and the control panel. If you are having any further issues please contact our Speed Team https://www.maxcdn.com/contact/.
Feb 10, 01:26 PST
Identified - We have identified the issue to be a networking issue with our hosting provider. They have been contacted and are diligently working on resolving the issue.
Feb 10, 01:08 PST
Investigating - We are currently experiencing issues with our Control Panel and Real Time Data Systems. Our team is working on resolving the issue.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 10, 00:58 PST
Feb 9, 2016
Resolved - This incident has been resolved.
Feb 9, 18:56 PST
Identified - Hosting provider is diligently working on resolving the issue on their network.
Feb 9, 16:43 PST
Monitoring - We are currently closely monitoring the real time reporting and the control panel. If you are having any further issues please contact our Speed Team https://www.maxcdn.com/contact/.
Feb 9, 16:32 PST
Identified - We have identified the issue to be a networking issue with our hosting provider. They have been contacted and are diligently working on resolving the issue.
Feb 9, 16:07 PST
Investigating - We are currently experiencing issues with our Control Panel and Real Time Data Systems. Our team is working on resolving the issue.
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 9, 15:56 PST
Feb 8, 2016
Completed - The scheduled maintenance has been completed.
Feb 8, 18:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 18:15 PST
Scheduled - We will be performing software upgrades to our servers in our Chicago PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 8, 18:02 PST
Completed - The scheduled maintenance has been completed.
Feb 8, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 15:00 PST
Scheduled - We will be performing software upgrades to our servers in our Chicago PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 8, 12:55 PST
Feb 7, 2016

No incidents reported.

Feb 6, 2016
Resolved - This incident has been resolved.
Feb 6, 15:55 PST
Investigating - We are experiencing performance degradation on our New York Edge16. All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 6, 15:34 PST
Feb 5, 2016
Resolved - This incident has been resolved.
Feb 5, 17:41 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 17:26 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 17:18 PST
Investigating - We are experiencing performance degradation on our Frankfurt Edge23. All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 5, 16:27 PST
Resolved - This emergency maintenance has been completed and traffic is being rerouted back to this location.
Feb 5, 12:32 PST
Investigating - We are conducting emergency maintenance on our Brazil location to increase network capacity. During this time, traffic will be re-routed to nearby locations.
Feb 5, 12:10 PST
Resolved - This incident has been resolved.
Feb 5, 07:57 PST
Investigating - We are experiencing SSL issues on our Cluster 25. We will update our status page as soon as more information become available. We're sorry for any inconvenience this might has cause.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/
If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 5, 05:56 PST
Resolved - This incident has been resolved.
Feb 5, 06:50 PST
Investigating - We are experiencing network performance degradation in our Frankfurt PoP - All traffic has automatically been re-routed to nearby locations. We will update our status page as soon as more information become available.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 5, 05:08 PST
Feb 4, 2016
Completed - The scheduled maintenance has been completed.
Feb 4, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 15:00 PST
Scheduled - We will be performing hardware maintenance at our Paris POP. Customers may experience higher then usual latency as traffic will be rerouted to the nearest POPs. This will help us improve network performance and provide better stability. If you have any questions please feel free to contact our Speed Team: https://www.maxcdn.com/contact/
Feb 3, 11:15 PST
Resolved - This incident has been resolved.
Feb 4, 01:04 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 00:57 PST
Investigating - We are experiencing performance degradation on our Amsterdam Edge23. All traffic has automatically been re-routed to nearby PoPs. We will update our status page as soon as more information become available.

You can find your zones Cluster ID in your control panel (zone config page) or by using our cluster checker tool https://www.maxcdn.com/cluster-checker/

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 4, 00:44 PST
Feb 3, 2016
Completed - The scheduled maintenance has been completed.
Feb 3, 21:06 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 12:00 PST
Scheduled - We will be performing software upgrades to our servers in our Los Angeles PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 3, 11:16 PST
Resolved - The systems are now fully operational. If you see any issues with the reporting system, please feel free to contact our Speed Team:  https://www.maxcdn.com/contact/
Feb 3, 00:09 PST
Update - The systems are now operational again and we are monitoring as data ingestion catches up. We will update the Status Page once this has completed.
Feb 2, 22:58 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 22:47 PST
Investigating - One of our upstream providers is experiencing network issues impacting our real time data systems. We are working diligently with them to mitigate it.
Thank you for your patience. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 2, 21:41 PST
Feb 2, 2016
Resolved - This incident has been resolved.
Feb 2, 22:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 22:26 PST
Investigating - One of our upstream providers is experiencing network issues which is impacting our FTP Upload Point. We are working diligently with them to mitigate it.
Thank you for your patience. If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 2, 22:07 PST
Completed - The scheduled maintenance has been completed.
Feb 2, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 11:00 PST
Scheduled - We will be performing software upgrades to our servers in our Los Angeles PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 2, 09:59 PST
Feb 1, 2016
Completed - The scheduled maintenance has been completed.
Feb 1, 12:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 11:00 PST
Scheduled - We will be performing software upgrades to our servers in our Seattle PoP. During this maintenance, all traffic will be shifted over to nearby locations. We will update our status page as soon as the maintenance is complete.

If you have any questions please contact our Speed Team: https://www.maxcdn.com/contact/
Feb 1, 09:23 PST
Resolved - This incident has been resolved.
Feb 1, 05:54 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 05:25 PST
Investigating - We are experiencing network performance degradation in our Sydney PoP. All traffic has automatically been re-routed to nearby locations. We will update our status page as soon as more information become available.

If you have any questions please contact our Speed Team https://www.maxcdn.com/contact/
Feb 1, 05:08 PST
Jan 31, 2016

No incidents reported.